Building Trust in the Platform:
Artjoker implemented several features to address the challenge of building trust in the Conseasy platform:
- Admin-Initiated Company Import: To allow companies to gauge interest without committing immediately, Artjoker enabled a feature where the admin could import companies via the admin panel. This allows potential buyers to express interest without creating an account, providing an initial level of transparency.
- Email Requests for Providers: Providers receive requests via email, initiated by potential buyers expressing interest in their services. Providers can review these requests and decide whether to create an account and claim their profile based on the level of interest received.
- Email Verification for Reviews: To maintain the authenticity of reviews and prevent unauthorized users from leaving reviews, Artjoker implemented an email verification process. If an unauthorized user attempts to leave a review, they must verify their email address. This additional step adds a layer of security, ensuring that reviews are submitted by legitimate users.
User Adoption and Engagement:
Artjoker took strategic steps to enhance user adoption and engagement on the Conseasy platform:
- User-Centric Design: Starting with the UX wireframing process, Artjoker prioritized creating a user-friendly experience. The platform's design is intuitive, making it easy for both consulting firms and buyers to navigate. A user-centric approach from the early stages helps to encourage user adoption by ensuring a positive and seamless experience.
- Future Feature Plans: Artjoker demonstrates a commitment to continuous improvement by strategically planning and communicating significant enhancements for Conseasy, for instance integrating Artificial Intelligence (AI) into description fields and the partner selection process. This forward-looking approach not only maintains user interest but also positions Conseasy at the forefront of innovation. The incorporation of AI aims to revolutionize the user experience, offering more intelligent and personalized interactions.
Data Security and Privacy Concerns:
Artjoker implemented robust measures to address data security and privacy concerns on Conseasy:
- SonarQube Integration: To ensure the security and code quality of the platform, Artjoker integrated SonarQube into the development process. This tool allows for quick analysis of vulnerabilities and code quality. Regular scans help identify and address potential security issues promptly, ensuring that the platform maintains a high level of security.
- Consistent Security Standards: DevOps does regular scanning for vulnerabilities as well, as changing the credentials and controlling the backup feature.
