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This article will be useful for those who are planning to create an online-store. We will talk about how to determine all the pitfalls having impact on the success of online business. Besides, the material format presupposes not just a passive reading but active participation in your project analysis in order to improve and to create a successful online -store.
An online store is a business. That's why it is important to take into account legal and financial aspects, such as juridical registration of a company, accounting and human resource questions. We are not entrusted to give normative legal consultations; there are specialists for this matter. We will only ask the right questions:
To provide a regular product delivery to the customers, it is important to take care of a product's location, who will deliver it, will you have a stock, and who will operate it. This is only a small part of the questions to ask yourself:
Communication is everything for the online store. The account manager should be polite, efficient and find answers to all types of questions, such as the speed of accepting an order and working with negative feedback from customers like receiving the wrong product, one of bad-quality ,or it one that hasn’t been delivered yet.. That's why on organizing the work of a call-center it is important to take into consideration:
This is the part that directly concerns online store website development. The choice of a supplier, web-project functions determination, the choice of CMS — all this is important. So, when setting about the online-store development, specify:
To create an online-store is only the first step to the regular development of an online store. It is important to work out a plan of optimization, with the help of which either the new clients will be attracted or the current ones will be stimulated to the re-buys.
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