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How we increased perfume sales by 200%

Marketing
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Background

The client, a U.S.-based retailer, specializes in offering premium-inspired perfumes, aromatic oils, and fragrance blends for body and home. Their products are uniquely crafted to resemble high-end luxury scents without being exact replicas, providing customers with a luxurious experience at a more affordable price. The company's mission is to democratize access to niche and premium fragrances, making them available to a broader audience without the hefty price tag.

The Goals

  • Increase Sales

    Our primary goal was to significantly boost the number of transactions per day for our client's perfume store by leveraging contextual advertising strategies.

  • Improve Ad Efficiency

    We aimed to optimize the existing ad campaigns to increase their effectiveness, focusing on higher conversion rates and better ROI.

  • Account Reinstatement

    One of the critical goals was to reinstate the client’s suspended Google Merchant Center account, allowing for continued promotion of their products without interruptions.

  • Expand Market Reach

    We sought to widen the market reach by refining targeting strategies, thus attracting more customers and increasing overall sales.

  • Optimize Budget Allocation

    Another goal was to ensure the advertising budget was allocated efficiently, prioritizing top-performing products and reducing spend on less effective campaigns.

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Business Challenges

The client, a U.S.-based retailer, specializes in offering premium-inspired perfumes, aromatic oils, and fragrance blends for body and home. Their products are uniquely crafted to resemble high-end luxury scents without being exact replicas, providing customers with a luxurious experience at a more affordable price. The company's mission is to democratize access to niche and premium fragrances, making them available to a broader audience without the hefty price tag.

  • High Competition and Limited Budget: The perfume retail market is highly competitive, with established brands dominating the space. Our client faced the challenge of standing out in this crowded market with a limited advertising budget, which required a highly targeted and efficient strategy to maximize ROI.
  • Ineffective Previous Campaigns: Prior to our involvement, the client’s existing ad campaigns were not generating the desired results. The main challenge was to identify the weaknesses in these campaigns and to optimize them for better performance, particularly focusing on increasing daily transactions.
  • Account Suspension: One of the critical challenges was the suspension of the client’s Google Merchant Center account due to the nature of their products, which resembled premium perfumes but were not exact replicas. Resolving this issue was crucial to resuming advertising activities.
  • Scaling Sales Quickly: Another significant challenge was achieving rapid sales growth in a short period while maintaining a positive ROI. This required us to implement and test various strategies, including performance-based campaigns, to identify the most effective approaches.
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Our Solutions

To assist our client, a U.S.-based retailer of premium-inspired perfumes and oils, we implemented a holistic and highly specific approach to context advertising. Primarily, we focused on optimizing existing campaigns, resumed the suspended account, and tailored an approach to the most effective budget management.

  • Optimization of Existing Campaigns
    • Budget Reallocation: In the course of analyzing the performance of the advertising campaign already launched by the client, it was discovered that the advertising budget for perfumed oils was much higher than the money spent on advertising perfumes. In this regard, the first step toward managing the advertising campaign more efficiently was reconsidering the distribution of available resources.
    • Enhanced Ad Targeting: Specifically, we recommended concentrating the efforts and portion of the budget on promoting the perfumes made by our client, as the revenues gained from this measure were likely to be more impressive. At the same time, we sought ways to improve the targeting of the advertisements and, therefore, the conversion rates.
  • Account Reinstatement
    • Resolution of Google Merchant Center Suspension: The account of the client got suspended since its products resembled premium perfumes but were not 100% of that brand. Our service connected with the support team of Google to explain the kind of products our company offered. As a result of rewording the content of the website and communicating with the company for two weeks, we managed to get the Marketing and Advertising company’s account back, and we continued with our full advertising activities.
  • Contextual Advertising Setup and Optimization
    • Launching Shopping Campaigns: To maintain sales momentum, we initiated standard shopping campaigns, which provided a steady flow of transactions.
    • Feed Optimization in Merchant Center: We applied feed transformation rules in Google Merchant Center, testing various queries and strategies to determine the most effective ROAS (Return on Ad Spend).
    • Campaign Learning Enhancement: We transitioned campaign learning from relying on Google Analytics transactions to Google Ads conversions, enabling more advanced tracking and optimization.
  • Performance Max Campaign Testing
    • Introduction of Google Performance Max: We utilized Google Performance Max campaigns, which optimize the use of Google’s key advertising channels such as Search, YouTube, and Maps. This approach allowed for more strategic budget allocation.
    • Budget Focus: We concentrated the budget on product listings while limiting search and display ads. Through continuous audience feedback testing, we identified the most effective strategies and adjusted ROAS settings accordingly.
  • Campaign Scaling and Budget Management
    • Gradual Budget Increase: We progressively increased the advertising budget, starting with $2,850 in May 2024, while carefully monitoring performance metrics.
    • Quality Control: Throughout the process, we consistently analyzed the quality of search queries and the effectiveness of advertising for each product, making necessary adjustments to enhance performance.

The Technology Used

  • Google Ads
  • Google Merchant Center
  • Google Analytics
  • Performance Max
  • ROAS Strategies
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Results

Over the course of our engagement, we achieved the following results:

  • 208% Increase in Sales

    Through targeted contextual advertising strategies, we were able to boost the client’s sales by 208% within the first month.

  • 226.47% Revenue Growth:

    Our optimization efforts led to a significant increase in revenue, with a 226.47% growth recorded in just one month.

  • 38.75% Higher Conversion Rate

    The enhanced ad campaigns resulted in a 38.75% improvement in the conversion rate, ensuring more effective use of the advertising budget.

  • Reinstated Google Merchant Center Account

    We successfully resolved the account suspension issue, allowing the client to continue promoting their products without any further interruptions.

  • Sustained Growth Over Two Months:

    By the end of two months, sales had increased by 188.33%, and revenue had grown by 246%, demonstrating the effectiveness of our ongoing strategies.

These results highlight the impact of our strategic approach, enabling the client to thrive in a highly competitive market with a limited budget.

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