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DevOps Support Services

In the technology world, where competition is fierce, and things change quickly, it's very important to keep your infrastructure running smoothly. With our DevOps support services at Artjoker, we make sure that all systems are working well and that any problems get handled fast — so teams can deliver top-quality software without interruption. We have a team of DevOps support experts who are committed to offering excellent support for keeping your infrastructure strong, safe and effective.

DevOps Support Services We Provide

  • Infrastructure Support

    This involves dealing with the functioning of your infrastructure, which includes finding and solving problems, as well as doing updates for keeping it working at its best.

  • Monitoring and Alerting

    Continuous monitoring of systems and apps, with alerts that are tailored for quick response to any issues.

  • Technical Support

    Help in solving technical problems and difficulties encountered by development teams, guaranteeing a steady and smooth operation. Our DevOps support team is committed to ensuring your infrastructure stays stable and efficient with active observation plus quick problem-solving abilities.

  • Release Management

    Helping with the launch of fresh software variants and controlling the release system for reducing disturbances and assuring successful installations.

  • Documentation and Reporting

    Preparing comprehensive documentation and reports on infrastructure status, changes made, and tasks completed to maintain transparency and accountability.

  • Incident Management

    Managing and swiftly resolving incidents to minimize downtime and maintain high availability of services.

Benefits Of Our DevOps Support Services

By choosing Artjoker's DevOps support services, you gain numerous advantages.

  • Enhanced System Reliability

    Monitoring and maintenance are constant, so systems will be operational at all times. This is a crucial DevOps feature - the good connection between development and operations teams will make sure that workflows run without problems and issues get solved quickly.

  • Improved Efficiency

    As a leading DevOps support company, we focus on enhancing your IT system by keeping it under watch, maintaining its health and solving problems quickly.

  • Cost Savings

    Better resource handling and quick problem solving minimize the cost of operations.

  • Scalability

    The support services we offer can grow according to your business, making certain that your infrastructure is capable of handling more demand.

  • Security

    By leveraging DevOps practices, companies can automate redundant duties, better supervise systems and guarantee the availability and safety of their apps.

Our Case Studies

Cryptoplatform

fintech

Automating infrastructure setup to streamline deployment processes, enhancing security and compliance, and increasing scalability for Cryptoplatform.

Business challenges

  • Automate infrastructure setup.
  • Enhance deployment processes.
  • Improve security and compliance.
  • Increase scalability.
View case
Cryptoplatform

Lonvest

fintech

AWS Cost and Infrastructure Optimization for Investment Platform

Business challenges

  • Reduce AWS costs.
  • Optimize infrastructure performance.
  • Automate resource management.
  • Implement best practices.
View case
Lonvest

Streamlining deployment processes, enhancing scalability and reliability, and optimizing infrastructure costs to boost development productivity for Cybersport Networking Platform.

Business challenges

  • Optimize infrastructure costs.
  • Simplify deployment processes.
  • Improve scalability and reliability.
  • Enhance development productivity.
View case
TEN
1/3

Tools We Use

We utilize a wide array of industry-leading tools to provide our support services, including:

  • Monitoring Tools

    tech

    Nagios

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    Prometheus

  • Logging Tools

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    ELK stack

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    Splunk

  • CI/CD Tools

    tech

    GitLab CI/CD

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    CircleCI

  • Configuration Management

    tech

    Ansible

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    Puppet

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    Chef

  • Containerization

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    Docker

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    Kubernetes

Security Tools

DevSecOps practices, automated security testing tools.

Our DevOps Support Process

  • Monitoring The Tickets Log

    Watching the support ticket board carefully for any issue that could be missed or not handled.

  • Emergency Support

    Rapid response to critical issues to minimize downtime and maintain system integrity.

  • Providing Consultation

    Offering expert advice and technical assistance to resolve complex issues and optimize processes.

  • Resolving Ad-Hoc Issues

    Addressing unexpected problems swiftly to prevent disruptions.

  • Testing And Releasing Patches

    Proactive testing and regular updates are key strategies for enhancing system reliability. This helps in avoiding possible problems and keeps the infrastructure working well.

industries

Industries We Serve 

We provide support services to many sectors such as finance, health care, e-commerce, technology and more. Our knowledge allows us to customize our devops IT support services according to the specific requirements of each industry — this guarantees that the performance and safety are at their best level possible.

industries
industries

Why Do You Need 24/7 DevOps Support? 

Now, in this always active digital world, 24/7 DevOps support is very important for keeping your services running all the time. When you have constant monitoring and quick reactions to problems, it helps to reduce pauses in service. This safeguards your standing and the satisfaction of customers.

Why Choose Us

If you choose Artjoker, you are joining hands with a group of experts. We have:

  • Expertise and Experience

    Our DevOps engineers are proficient in automation and infrastructure management, improving processes, minimizing delays in operations, and boosting system dependability.
  • Customized Solutions

    We customize our support services as per your requirements and business objectives.
  • Proactive Approach

    We utilize proactive monitoring and DevOps maintenance to fix problems before they affect your work.
  • Comprehensive Support

    We give complete support services, handling everything from infrastructure management to technical assistance and incident solving.
certifications

Our AWS Certifications

  • certificate
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FAQ

How does DevOps support work?

How can DevOps Support benefit my business operations?

What is the cost of DevOps Support?

Services We Also Provide

  • service

    We offer a range of DevOps engineering services tailored to enhance your development and operational processes. Our DevOps services focus on optimizing infrastructure, automating workflows, and ensuring seamless integration and deployment. This includes everything from continuous integration and delivery to advanced monitoring and performance tuning.
  • service

    Our DevOps Managed Services provide comprehensive oversight and management of your DevOps practices. We handle the daily operations, including system monitoring, issue resolution, and performance optimization. This ensures that your DevOps processes run smoothly and effectively, allowing your team to focus on strategic initiatives.
  • service

    Our DevOps Implementation Services cover the end-to-end setup and integration of DevOps practices within your organization. We manage everything from planning and design to deployment and ongoing optimization. Our goal is to ensure that your DevOps processes are implemented successfully and tailored to meet your specific business needs.

Our Partners

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logo migway
logo fishon
logo gtd-ukraine
logo meness apteka

Customers feedback

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ARTJOKER
Steven Eichele CEO, 210 Tech LLC
USA USA

We were looking for a company to develop an iOS & Android app. Our goal was to find the right company to build a relationship with, Artjoker exceeded our expectations.

100% professional and organized. From day 1, we have had weekly meetings, and two week scrums. We have used email and video calls to communicate, and google sheets to share project info. Every step has been documented by the project manager.

Their development knowledge and experience has been really great. I can't say enough about their professionalism, communication, and organization skills.

ARTJOKER
Rasim Nadzhafov Chief Product & Technology Officer, TEN.gg
Malta Malta

Communication was prompt, and the management and other team members responded quickly and directly to the point, helping us identify and estimate our needs.

When we encountered difficult technical or business moments during development, they quickly connected us with other specialists in the company, including top-level management such as the CEO and CTO, to help us as much as possible within a short time and free of charge. Although there were only a few such cases during different project phases, it worked amazingly!

ARTJOKER
Thomas Lund Founder, Digital Learning Company
Norway Norway

Management has been quick to respond and prioritize. If something critical happened, then the team immediately began working on a solution. We always knew that if a task had been given, then a task would be completed. Project manager was always accessible and quick to respond.

The breadth and width of skill within the company were impressive. Whether I needed a programmer, a designer, a business analyst, or other, Artjoker always had the needed skill in-house, and always delivered the highest quality.

ARTJOKER
Allen Gibson Head of Development, Digital Agency
United Kingdom United Kingdom

Artjoker has been very adaptive to the job and has accommodated where the brief changed. They are attentive and considerate and deliver to a high standard and on time.

ARTJOKER
Kai M. PM,
UAE UAE

Planning and building our Platform from scratch, we needed a very professional and reliable partner for the develoment. Artjoker has not only understood our requirements and needs extremely fast, but has also given great and helpful input and suggestions. We are always sure that a development cycle ends with good quality deliveries to help bring our business ahead.

ARTJOKER
Alexander Muradov Head of Ticket Sales Department at FC "Shakhtar",
Ukraine Ukraine

ARTJOKER is a team of professionals, from the sales department to the development team. Together with the ARTJOKER, we have created a unique mobile application "Shakhtar Tickets", which is designed to sell tickets and enter the stadium using turnstiles.

The dynamics of sales shows that with each match more and more people buy tickets using a mobile application.

On my own behalf, I want to recommend Artjoker to other companies. Once again, this is a team of professionals.

ARTJOKER
Elan Ressel CEO, MeetBee Ltd
Malta Malta

We contracted ARTJOKER to help us design and develop our new company website.

We were very happy with the way that the project was managed. Their proficiency with English was of a very high level and it was easy to explain our requirements. Logistically, everything worked extremely well.

They were very communicative and proactive in how they worked with us and responded to our requests for changes. Ultimately, they helped us work within our budget, while also laying down a roadmap for future enhancements and development. We appreciated their can-do attitude and willingness to always go the extra mile to ensure we were satisfied. They are extremely responsive, extremely professional, and a pleasure to work with.

ARTJOKER
Kyrylo Krylov VP of Ukrainian Division, Logistic Company
USA USA

We had data entry problems because we documented almost everything manually. In order to grow the business and add more people we hired this team to develop a custom solution for our needs.

We were able to launch the project earlier in its first stage than we expected. Artjoker's team performed so well, so there was no doubt that we need to continue our cooperation.

ARTJOKER
Alexander S. Founder, Real Estate Platform
Israel Israel

Deliverables were always on schedule, and if adjustment was needed the team was pretty fast to fix it. So everything planned was completed on time.

I'm very happy with the results, no complaints.

ARTJOKER
Johan Wikström Co-Founder & CEO, Ungdomsappen
Sweden Sweden

They’re very skilled in the technologies they use and excellent with UX.

We needed help with custom software development and mobile app development. We required the platform to be easy and understandable for the food industry because most of our customers were farmers or restaurant owners who weren’t tech-savvy. And now we’re making a profit.

ARTJOKER
Marcelo Barros Head of Development,
UAE UAE

Artjoker has proved to be a very important partner, providing full life-cycle development services and being a critical part of our platform engineering. Their team and agile-processes have helped us discover and develop our business needs for over one year now, including the launch of two complete modules. A good alignment with both team and management has been one of the highlights of this partnership, with strong communication being a priority from both sides.

ARTJOKER
Mykhailo Nesterenko Product Owner, Finmedia s.r.o.
Prague, Czech Republic Prague, Czech Republic

We are extremely pleased with the results of our collaboration with the IT company Artjoker within the scope of our latest project. From the beginning of the project, the Artjoker team demonstrated a deep understanding of our needs and was ready to offer creative and innovative solutions.

Thanks to their skillful communication, we were able to efficiently coordinate all stages of work and agree on the expected results. Their enthusiasm and passion for technology were evident at every stage of the project, allowing us to achieve better results.

Upon completing the project, we received a high-quality and stable product that fully meets our needs and complies with modern market standards. Our experience working with Artjoker enabled us to launch a new business and ensure reliable support in the future. Additionally, Artjoker imparts knowledge to our employees, allowing us to prepare our in-house team and integrate them more quickly into real tasks.

ARTJOKER
Yulia Evtushenko СОО, Globus
Kyrgyzstan Kyrgyzstan

We are working with ARTJOKER to create a new mobile app for the retail chain. The first stage of the project has been completed and the release of the first version of the application for our customers has already been made. I would like to note the professionalism of the team at all stages of development, and the high speed of response to requests. Despite the 4-hour time difference, all the issues were resolved promptly and communications were maintained at a high level.

We are going to develop the application, add new features and continue working with the guys from ARTJOKER. Thank you for the first results, there will be more to come!

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