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DevOps Support Services 24/7

DevOps Support Services We Provide

  • Infrastructure Support

    We ensure your infrastructure is robust, scalable, and continually optimized for performance. Our DevOps customer support includes routine maintenance, configuration management, and proactive updates to keep your systems running smoothly.

  • 24/7 Monitoring and Alerting

    Our round-the-clock monitoring ensures that your systems are always operational. We use advanced monitoring tools to track system health, detect anomalies, and provide real-time alerts to address potential issues before they impact your operations.

  • Technical Support

    Our DevOps production support team is available to resolve any issues, ensuring minimal downtime and fast recovery. Whether it's troubleshooting, system upgrades, or configuration challenges, our experts are ready to assist.

  • Release Management

    We simplify your release management process for smooth software deployments. Using the best practices in DevOps and automation, we lessen risks, provide version control, and allow quicker delivery of new features.

  • Documentation and Reporting

    Our thorough paperwork and reporting DevOps services provide information about the system's functioning, modifications, and incident solutions. This ensures everything is clear, helps meet compliance necessities, and assists your team in making knowledgeable choices.

  • Incident Management

    We provide a well-organized method for handling unexpected events to reduce downtime and maintain business operations. Our team finds, examines, and fixes these issues quickly while implementing steps to prevent them from happening again.

  • Site Reliability Engineering (SRE)

    Our SRE solutions ensure reliability through the use of engineering principles for operations. We monitor the system's health, implement automatic response processes to incidents, and ensure stability and growth capacity.

  • Cloud Security and Compliance

    We provide complete cloud security solutions that integrate compliance rules into your infrastructure. Our team ensures your systems are consistent with industry regulations while actively finding and addressing possible weaknesses.

  •  Cloud Cost Optimization

    Our DevOps support team is an expert in improving cloud resource usage to lessen costs while maintaining performance. We ensure you receive maximum benefit from your cloud investments by examining your cloud expenditures, suggesting scaling tactics, and automating resource control.

  • Daily Monitoring of Product Performance

    Continuous checking ensures that your product works well. Any possible performance slowdowns or system problems are found and fixed quickly to keep the operation running smoothly.

  • 24/7 Incident Response

    Our response to incidents at any time of day or night ensures quick solving of sudden problems, reducing work pauses and ensuring your business activities continue without interruption.

  • Creation of Backup Copies and Databases with Further Storage

    We protect important data by making regular backups and safely storing databases. This method ensures your resources' safety and makes quick recovery possible if there are system breakdowns or data loss.

  • Metrics Analysis

    An in-depth examination of essential measurements provides knowledge about system conditions, user conduct, and application functioning. These data-based understandings direct decision-making and assist in improving work processes.

  • Ongoing Improvements Implementation

    By continually implementing improvements, we enhance system performance, scalability, and security. This proactive approach ensures your product evolves alongside changing business and technological needs.

Our Case Studies

Cryptoplatform

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CryptoPlatform worked together with us to make their development and deployment methods more efficient. We ensured a strong and adjustable structure for the cryptocurrency exchange platform, making it safe.

RESULTS:

Deployment time was reduced from days to minutes, the framework became more stable and secure, and the development team's overall efficiency improved markedly.

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CryptoPlatform

Lonvest

fintech

A company called Lonvest, which provides financial offerings, wanted our help to improve their infrastructure management and make sure that the offerings they offer are always available.

RESULTS:

The system is more reliable and scalable, there are fewer mistakes from manual work, and quicker deployment cycles allow Lonvest to manage more user demands effectively.

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Lonvest

TEN, an e-commerce platform, partnered with us to boost its security and streamline deployment procedures.

RESULTS:

Better security and following rules, quicker setup duration, and more powerful and flexible infrastructure result in improved user experience and operational efficiency.

View case
TEN
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DevOps Supporting Tools

  • Cloud Providers

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    AWS

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    Google Cloud

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    Azure

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    Heroku

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    Hetzner

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    DigitalOcean

  • Monitoring Tools

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    Nagios

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    Prometheus

  • Logging Tools

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    ELK Stack

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    Splunk

  • CI/CD Tools

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    GitLab CI/CD

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    CircleCI

  • Configuration Management

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    Ansible

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    Puppet

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    Chef

  • Containerization Tools

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    Docker

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    Kubernetes

Security Tools

DevSecOps practices, automated security testing tools

Our DevOps Support Process

Our assistance process is designed to ensure seamless operations, proactive issue resolution, and continuous system improvements. We combine robust methodologies with expert-driven practices to deliver comprehensive assistance tailored to your business needs.

  • Monitoring The Tickets Log

    We meticulously oversee the ticket log to track, prioritize, and address real-time issues. This ensures that every concern is resolved promptly and efficiently.

  • Emergency Support

    Each DevOps support engineer of our team provides 24/7 emergency assistance to handle critical system issues, minimizing downtime and safeguarding business continuity.

  • Providing Consultation

    We offer expert consultations to guide your team on best practices, process optimizations, and system enhancements for sustainable growth.

  • Resolving Ad-Hoc Issues

    Our DevOps IT support services include tackling unexpected or ad hoc issues that arise and ensuring smooth operations without disrupting your workflows.

  • Testing And Releasing Patches

    We conduct rigorous testing and release patches to fix vulnerabilities, enhance system performance, and ensure long-term reliability.

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Industries We Serve

  • Fintech

    Ensuring secure, scalable, and high-performance financial applications with continuous monitoring and automation.

  • Healthcare

    Supporting compliance-driven infrastructure with reliable DevOps solutions for data security and operational efficiency.

  • Ecommerce

    Optimizing online platforms with seamless deployments, scalability, and real-time system monitoring.

  • IT Technology

    Enhancing software development and deployment processes with automation, CI/CD pipelines, and infrastructure management.

  • Real Estate

    Streamlining digital transformation with cloud solutions, system integration, and high-availability infrastructure.

  • EdTech

    Enabling uninterrupted learning experiences through scalable, resilient, and secure cloud-based solutions.

  • Retail

    Improving customer experiences with DevOps-driven performance optimization, automation, and robust infrastructure support.

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Why Do You Need 24/7 DevOps Support?

  • Minimize Downtime: DevOps maintenance services ensure continuous monitoring to quickly identify and resolve system issues, reducing the likelihood of prolonged disruptions.

  • Ensure System Reliability: With the expertise of a DevOps support specialist, critical applications maintain consistent performance and uptime.

  • Rapid Incident Response: Immediate action on unexpected issues prevents minor problems from escalating into significant challenges.

  • Proactive Problem Resolution: Regular monitoring and analysis allow potential issues to be addressed before they impact operations.

  • Optimize Performance: Ongoing optimization and fine-tuning of systems improve overall efficiency and user experience.

  • Enhanced Security: 24/7 assistance ensures constant vigilance against security threats and timely updates to mitigate risks.

  • Scalability: Continuous oversight makes scaling your infrastructure seamless and supports business growth without interruption.

  • Cost Efficiency: Quick resolution of issues reduces resource wastage and the costs associated with downtime and recovery.

  • Improved Customer Satisfaction: Reliable systems lead to better user experiences and higher customer retention rates.

  • Comprehensive Coverage: A dedicated team ensures all aspects of your infrastructure, from monitoring to incident management, are always expertly managed.

24/7 DevOps Support Pricing Plans

  • Startup

    1500$ /mo

    • Ideal For

      Emerging businesses with small-scale needs

    • Response Time

      9 minutes

    • Support Cases

      30 cases

    • DevOps Hours

      30 hours

  • Business

    2700$ /mo

    • Ideal For

      Medium-sized businesses expanding operations

    • Response Time

      6 minutes

    • Support Cases

      60 cases

    • DevOps Hours

      60 hours

  • Enterprise

    5400$ /mo

    • Ideal For

      Established enterprises with critical systems

    • Response Time

      3 minutes

    • Support Cases

      120 cases

    • DevOps Hours

      120 hours

Why Choose ARTJOKER as Your DevOps Support Company?

  • Expertise and Experience

    Our DevOps support company comprises skilled professionals and engineers with certifications. Their unique knowledge benefits every project. Our history of successful deployments makes us a reliable partner for businesses of any size.
  • Customized Solutions

    ARTJOKER comprehends that every business is unique. We offer specialized DevOps services to meet your problems, infrastructure, and operational requirements. Whether you need cloud management, CI/CD execution, or security integration, our solutions are designed with your objectives in mind.
  • Proactive Approach

    Our method of actively watching and managing ensures problems are found and fixed before they affect your work. We promise the system's best performance and trustworthiness by constantly observing, performing live-time analyses, and avoiding actions.
  • Comprehensive Support

    ARTJOKER gives complete help services, from starting usage to ongoing upkeep. Our help system is always available, ensuring your business continues without disruption. This is done through continuous support for solving issues quickly, expanding infrastructure, and improving systems.
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Our AWS Certifications

If you choose Artjoker, you are joining hands with a group of experts. We have:

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FAQ

What Is DevOps Support?

How Can DevOps Support Benefit My Business Operations?

What Is the Cost of DevOps Support?

How Does DevOps Support the Cloud Native Approach?

How Many People Are Required to Support DevOps?

What DevOps Does Not Support?

What Technologies Are Directly Supported by DevOps?

Complementary Solutions for an Effective DevOps Process

  • service

    Our engineering services aim to create and construct strong frameworks that support ongoing integration, automation, and growth. With a team of proficient specialists, we use effective work processes to guarantee smooth installation and system dependability.
  • service

    With DevOps-managed solutions, we oversee your entire ecosystem, from monitoring system performance to managing CI/CD pipelines. This end-to-end service ensures smooth operations, minimizes downtime, and provides continuous optimization to align with your business objectives.
  • service

    Our services assist organizations in incorporating DevOps practices right from the start. We offer customized strategies, establish Infrastructure as Code (IaC), and guarantee seamless integration with existing systems for quick development and execution cycles.

Our Partners

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What Our Clients Say

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At ARTJOKER, we value customer happiness above all else. Our promise to provide top-notch, customized DevOps solutions has earned us the appreciation and reliance of enterprises from various fields.

ARTJOKER
Steven Eichele CEO, 210 Tech LLC
USA USA

We were looking for a company to develop an iOS & Android app. Our goal was to find the right company to build a relationship with, Artjoker exceeded our expectations.

100% professional and organized. From day 1, we have had weekly meetings, and two week scrums. We have used email and video calls to communicate, and google sheets to share project info. Every step has been documented by the project manager.

Their development knowledge and experience has been really great. I can't say enough about their professionalism, communication, and organization skills.

ARTJOKER
Rasim Nadzhafov Chief Product & Technology Officer, TEN.gg
Malta Malta

Communication was prompt, and the management and other team members responded quickly and directly to the point, helping us identify and estimate our needs.

When we encountered difficult technical or business moments during development, they quickly connected us with other specialists in the company, including top-level management such as the CEO and CTO, to help us as much as possible within a short time and free of charge. Although there were only a few such cases during different project phases, it worked amazingly!

ARTJOKER
Thomas Lund Founder, Digital Learning Company
Norway Norway

Management has been quick to respond and prioritize. If something critical happened, then the team immediately began working on a solution. We always knew that if a task had been given, then a task would be completed. Project manager was always accessible and quick to respond.

The breadth and width of skill within the company were impressive. Whether I needed a programmer, a designer, a business analyst, or other, Artjoker always had the needed skill in-house, and always delivered the highest quality.

ARTJOKER
Allen Gibson Head of Development, Digital Agency
United Kingdom United Kingdom

Artjoker has been very adaptive to the job and has accommodated where the brief changed. They are attentive and considerate and deliver to a high standard and on time.

ARTJOKER
Kai M. PM,
UAE UAE

Planning and building our Platform from scratch, we needed a very professional and reliable partner for the develoment. Artjoker has not only understood our requirements and needs extremely fast, but has also given great and helpful input and suggestions. We are always sure that a development cycle ends with good quality deliveries to help bring our business ahead.

ARTJOKER
Alexander Muradov Head of Ticket Sales Department at FC "Shakhtar",
Ukraine Ukraine

ARTJOKER is a team of professionals, from the sales department to the development team. Together with the ARTJOKER, we have created a unique mobile application "Shakhtar Tickets", which is designed to sell tickets and enter the stadium using turnstiles.

The dynamics of sales shows that with each match more and more people buy tickets using a mobile application.

On my own behalf, I want to recommend Artjoker to other companies. Once again, this is a team of professionals.

ARTJOKER
Elan Ressel CEO, MeetBee Ltd
Malta Malta

We contracted ARTJOKER to help us design and develop our new company website.

We were very happy with the way that the project was managed. Their proficiency with English was of a very high level and it was easy to explain our requirements. Logistically, everything worked extremely well.

They were very communicative and proactive in how they worked with us and responded to our requests for changes. Ultimately, they helped us work within our budget, while also laying down a roadmap for future enhancements and development. We appreciated their can-do attitude and willingness to always go the extra mile to ensure we were satisfied. They are extremely responsive, extremely professional, and a pleasure to work with.

ARTJOKER
Kyrylo Krylov VP of Ukrainian Division, Logistic Company
USA USA

We had data entry problems because we documented almost everything manually. In order to grow the business and add more people we hired this team to develop a custom solution for our needs.

We were able to launch the project earlier in its first stage than we expected. Artjoker's team performed so well, so there was no doubt that we need to continue our cooperation.

ARTJOKER
Alexander S. Founder, Real Estate Platform
Israel Israel

Deliverables were always on schedule, and if adjustment was needed the team was pretty fast to fix it. So everything planned was completed on time.

I'm very happy with the results, no complaints.

ARTJOKER
Johan Wikström Co-Founder & CEO, Ungdomsappen
Sweden Sweden

They’re very skilled in the technologies they use and excellent with UX.

We needed help with custom software development and mobile app development. We required the platform to be easy and understandable for the food industry because most of our customers were farmers or restaurant owners who weren’t tech-savvy. And now we’re making a profit.

ARTJOKER
Marcelo Barros Head of Development,
UAE UAE

Artjoker has proved to be a very important partner, providing full life-cycle development services and being a critical part of our platform engineering. Their team and agile-processes have helped us discover and develop our business needs for over one year now, including the launch of two complete modules. A good alignment with both team and management has been one of the highlights of this partnership, with strong communication being a priority from both sides.

ARTJOKER
Mykhailo Nesterenko Product Owner, Finmedia s.r.o.
Prague, Czech Republic Prague, Czech Republic

We are extremely pleased with the results of our collaboration with the IT company Artjoker within the scope of our latest project. From the beginning of the project, the Artjoker team demonstrated a deep understanding of our needs and was ready to offer creative and innovative solutions.

Thanks to their skillful communication, we were able to efficiently coordinate all stages of work and agree on the expected results. Their enthusiasm and passion for technology were evident at every stage of the project, allowing us to achieve better results.

Upon completing the project, we received a high-quality and stable product that fully meets our needs and complies with modern market standards. Our experience working with Artjoker enabled us to launch a new business and ensure reliable support in the future. Additionally, Artjoker imparts knowledge to our employees, allowing us to prepare our in-house team and integrate them more quickly into real tasks.

ARTJOKER
Yulia Evtushenko СОО, Globus
Kyrgyzstan Kyrgyzstan

We are working with ARTJOKER to create a new mobile app for the retail chain. The first stage of the project has been completed and the release of the first version of the application for our customers has already been made. I would like to note the professionalism of the team at all stages of development, and the high speed of response to requests. Despite the 4-hour time difference, all the issues were resolved promptly and communications were maintained at a high level.

We are going to develop the application, add new features and continue working with the guys from ARTJOKER. Thank you for the first results, there will be more to come!

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